We, Travopedia LLC., look forward to the opportunity to act as your booking agent for your travel needs. The following TERMS AND CONDITIONS (THE "AGREEMENT") describe what you can expect from us when you purchase/book travel related services through us, in addition to your obligations as a customer. From now on, the term "TRAVOPEDIA" will refer to Travopedia and the term "you" will refer to the customer visiting our website to use/book our services.
We sell a variety of travel related products from different suppliers and service providers ("Suppliers"). You should make sure you understand that each Supplier has their own terms and conditions properly and that will be applicable to your particular arrangements in addition to our general Terms and Conditions.
You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all Terms & Conditions stated herein.
If you are using this Site to make travel reservations or bookings for another person, you agree to inform that person(s) about the Terms & Conditions that apply to the travel reservations and bookings you have made on their behalf, including all rules and restrictions applicable thereto and these Terms & Conditions. You also agree to and take responsibility for the following:
You must comply with applicable laws and the best standards of internet courtesy and behavior, when you make use of a Site feature that allows you to upload material to the Site, or to make contact with other users of the Site, You undertake that
We have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible or liable to any third party for the content or accuracy of any materials posted by you or any other user of the Site. We have the right to remove any material or posting you make on the Site if, in our opinion, such material does not comply with these Terms & Conditions.
For your convenience, our use of the following terms in these Terms & Conditions shall have the meaning below:
1. "Service Element" - a singular product or service listed on the Site that can be booked independently of any other service. (e.g.: car, hotel, flight).
2. "Travel Supplier" - a vendor of one or more Service Elements. (e.g.: hotels, car suppliers, airlines). We do not act as principal but make arrangements with third-party vendor Travel Suppliers for Service Elements, all as defined above.
3. "Booking" - a negotiation process with the Travel Supplier carried out by you while using this Site for the purpose of obtaining one or more Service Elements that may result in a contract with the Travel Supplier at the time we receive full payment and accept your offer.
In order to complete a Booking the following steps are taken to ensure its validity:
1. When we place Service Elements on our Site, we are inviting you to make an offer for their purchase.
2. You do not make this offer until you press "Book" on the payment page (entitled "Review Trip Details and Book") of the Site.
3. Once you have done so you have made TRAVOPEDIA an offer (which cannot be withdrawn if you change your mind) to purchase the relevant Service Element(s) from the relevant Travel Supplier(s) (your "Booking").
We are free to accept your offer on behalf of the relevant Travel Supplier or to reject it, at our sole discretion.
The TRAVOPEDIA email confirmation is NOT the contractual acceptance of the Booking, but merely an acknowledgement that we have received your offer. We will need to check the availability of the relevant Service Element(s).
If the relevant Service Element is available, your Booking will be processed. The contract pertaining to the relevant Booking is formed when payment in full has been received.
The terms of your Booking (such as price, availability and/or dates of travel) are not guaranteed until a contract is formed between you and the Travel Supplier and a ticket has been issued and/or a reservation has been made and confirmed by the Travel Supplier.
PLEASE NOTE THAT ONCE YOU HAVE COMPLETED THE BOOKING STAGE YOU CAN ONLY CANCEL OR CHANGE THE DETAILS (SUCH AS DATE OR DESTINATION) OF YOUR BOOKING AT OUR SOLE DISCRETION AND IN ACCORDANCE WITH THESE TERMS & CONDITIONS.
At all times throughout your trip, a government-issued photo ID is required for security checks at airports, hotels and car rental locations and may be required for attractions and other products as deemed necessary by the relevant Travel Suppliers. In addition to the required government-issued ID as stated above, proof of citizenship (Passport) is required for international travel (for most countries outside of the United States). Please note that it is your sole responsibility to ensure that you meet the passport, visa, and/or health requirements of the countries you wish to visit and those that you transit (even if it is for a simple flight change).
Many countries require that your passport should be valid for a minimum period from the date of arrival into that country. For any questions regarding what the applicable minimum period is and any other conditions or passport/visa requirements for travel, you should contact the corresponding local consulate of the countries to which you are travelling.
Also please note the following points:
Our total prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities included in your Booking, unless stated otherwise in your ticket information via email or in these Terms & Conditions. Additional fuel surcharges, security, baggage, seat reservation, hotel incidentals, and other applicable service charges may apply which will be charged by the relevant Travel Supplier at time of check-in. You are solely responsible for any such additional charges due to the Travel Supplier. If you have any questions about such charges, please contact the relevant Travel Supplier directly.
Prices quoted for Service Element(s) do not include
All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. Prices quoted also do not include any additional flight fuel surcharges or other surcharges which may be imposed from time to time by the relevant Travel Supplier or authorities, all of which must be paid by you.
You hereby authorize TRAVOPEDIA and its authorized third party to process the charge to the credit or debit card you provide to us for the total amount of your Booking. You may be required by the relevant Travel Supplier(s) to present a valid credit or debit card at the time of check-in at the hotel and/or at the pick-up location of the car rental company to provide confirmation of authorized card usage and/or to secure any additional charges. The cardholder must be a traveler listed on your booking.
All offers, prices, and conditions of sale may be subject to:
A reservation is not complete until confirmed/ticketed. To protect our customers, we verify with the credit/debit card company that the billing address and credit card verification number you provided to us is accurate and that your debit/charge will be accepted, In some exceptional cases we might ask for a valid ID proof & copy of credit/debit card via email or any such documentation to avoid fraudulent activities. Until such information is verified, the fare is subject to change. We are not responsible for any transaction that is declined based upon a credit/debit card that is declined by the issuing company or a travel provider or if, for any reason, the debit/credit card billing address and/or credit card verification number cannot be verified in a timely manner, nor are we responsible for any changes in fare or any other charges that may occur during our verification process. In the event the fare selected is not available an approval code may have been issued on your credit card. If the transaction is not completed the approval code may temporarily debit the amount from your bank account.
Passengers embarking upon a journey involving an ultimate destination or a stop in a country other than the country of departure are advised that the provisions of treaties known as the Montreal Convention and the Warsaw Convention may be applicable to their entire journey including the portion entirely within the countries of departure and destination. The Conventions govern and in most cases limits the liability of carriers to passengers for death or personal injury. Additional protection can usually be obtained by purchasing insurance from a private company. Such insurance is not affected by any limitation of the carrier's liability under the Montreal Convention or Warsaw Convention. For further information please consult your airline or insurance company representative. For more details about the carrier's liability under the Warsaw convention, please click here.
If you have purchased travel insurance, you must read, understand and agree to the Description of Coverage provided by the insurance supplier while purchasing it and also on email sent to you after purchasing insurance. TRAVOPEDIA is not liable for any actions or omissions of the insurance supplier.
You agree to protect and indemnify TRAVOPEDIA, its affiliates, partners, joint ventures and/or their respective suppliers and any of their respective officers, directors, managers, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including (but not limited to) reasonable legal and accounting fees, brought by:
If you have a dispute with a travel product or service supplier(s), including (but not limited to) airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages and activities suppliers and insurance providers, YOU RELEASE US, our affiliates, partners, joint ventures and their respective officers, directors, managers, agents and employees from claims, demands and damages (direct, indirect, incidental, and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
The Transportation Security Administration of the U.S. Department of Homeland Security requires us to collect information from you for purposes of watch list screening, under the authority of 49 U.S.C. Section 114, and the Intelligence Reform and Terrorism Prevention Act of 2004. Providing this information is voluntary. However, if you fail/deny to provide it, you may be subject to additional screening or denied transport or authorization to enter a sterile area. TSA may share information, you provided, with law enforcement or intelligence agencies or others under its published system of records notice. For more on TSA Privacy policies, or to view the system of records notice and the privacy impact assessment, please see TSA's Web site at www.tsa.gov.
To ensure that your credit, debit or charge card is not being used without your consent, we may validate your name, address and contact number supplied by you during the booking process against appropriate third party databases. By accepting these Terms & Conditions you agree and authorize us to carry out such verification checks as stated herein. In performing these checks, you acknowledge and concur that such personal information provided to us may be disclosed to a registered Credit Reference Agency which may keep a record of such information in whole or in part.
Rest assured this verification process will be performed for the sole purpose to verify and confirm your identity, and that this process does not perform a credit check, and your credit rating will not be affected whatsoever. All information provided by you to us is securely processed in strict accordance with the Data Protection Act of 1998.
You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the travel services reservation facilities of the Site may result in you being denied access to such facilities. You may not use this Site for any commercial purpose. You agree that -
Also, you must not
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Site or to your downloading of any material posted on it, or on any website linked to it.
We reserve the right to cancel your TRAVOPEDIA account and terminate your use of the Site if you violate any of the above prohibitions.
Our fees will vary depending on the type of travel you select.
Also it will vary according to the type of passenger which includes adult, child, infant, senior, student, youth and military.
For most airfares purchased online, TRAVOPEDIA's recommended booking service fee is approximately $28 per person on all passenger type tickets for both domestic and international travel. This fee may vary and is subject to change without notice. TOTAL FINAL PRICE REFLECTED IS THE ACTUAL AMOUNT TO BE PAID WHICH ALREADY INCLUDES ANY UPDATED FEES AND DISCOUNTS. YOU HAVE THE RIGHT TO NOT MAKE THE PURCHASE IF THE TOTAL AMOUNT IS NOT ACCEPTABLE.
Any and all changes made to the itinerary are restricted and are subject to airline fare rules, whichever is more restrictive; most of our tickets, hotels, cars, packages and cruises do not allow any date or name changes after the booking is completed. TRAVOPEDIA does not guarantee, and shall not be responsible for, any bookings or reservations made or confirmed to you in the event that the original itinerary has been changed by the supplier pursuant to customer's request or supplier's schedule changes.
For any itineraries where changes are permitted, an exchange/change fee is charged by TRAVOPEDIA plus airline penalties in addition to fare difference. Please contact our call center to determine the total cost for exchanging your ticket. (These fees are subject to change without notice, the latest updated fees will be provided by the agent on the call.)
As per our "Compassion Exception Policy", customers who are senior citizens, in the military or physically impaired, have been affected by natural disasters, or are terminally ill can get a waiver on all or a portion of TRAVOPEDIA fees. Please review our Compassion Exception Policy in detail.
Most of our airline tickets are 100% non-refundable and non-changeable. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler to travel on the same airline as per airline's terms & conditions. An applicable penalty and a fare difference (if any), will be added in these cases. Usually the credit issued by the airline supplier is valid with time constraints and a specific expiration date and should be discussed with a customer service agent. All such bookings where the cancellation may be permitted must be cancelled prior to the scheduled departure time of the first flight segment by calling our customer service center. We do not guarantee any cancellation. A cancellation fee of $50 per person per ticket must be paid to us at the time of cancelling the booking; we retain this fee. The credit will be held for a limited time period, please ask the customer service agent for the specific date by when you must use this credit or you will lose the credit amount. When you are ready to make the new booking, you will have to the pay fare difference (if any), applicable airline penalties for that fare and TRAVOPEDIA's exchange fees. All such changes are governed by the airlines' rules and regulations and are out of our control. TRAVOPEDIA does not provide any representations or guarantees on changes or fees. If you are cancelling the booking and applying for a refund please read our Refunds Policy. Read more about our Change Policy if you wish to exchange the tickets for new dates or routing.
No additional representation is made for our exchange fees except that an agent will assist you in locating your desired new flights and attempt to re-book the new flights based on availability and other factors.
If your Itinerary consists of more than one airline, therefore two separate fare rules will be used, different rules and policies (for example, for baggage fees, change fees, and refunds) may apply in each direction or for each airline. For changes, refunds, exchanges, each airline may charge separately. In case of Schedule change or cancellations: if your initial flight is cancelled or the schedule is changed by either you or the airline, the other airline with which you booked your return flight is not obligated to issue a refund or change your itinerary. You are responsible for complying with each airline's TERMS AND CONDITIONS, which may differ (for example, check-in times and limits on baggage size/weight). It is advisable you print your outbound and return portions of your e-ticket confirmation for all flights prior to travelling. You may be asked for proof of your return ticket at check-in.
All of our airline tickets, hotels, pre-paid car rentals, vacation packages and service fees are non-refundable. All cancellations must be done over the phone only.
Our fees for business and first class air travel:
*The above fees do not include airline fees and any fare difference.
In accordance with the US Airline Deregulation Act, Open Sky Agreements, and subsequent codifications, discounting air tickets is now legal. Due to our large volume, and numerous purchasing sources, we are allowed to bring you many published air fare prices for less than the carriers' published price. The value of discount may vary based on fare type, availability, seasonality, referral source and destinations. Such discounts may continuously change and vary.
We may issue certain promo codes which are generally valid for online travel reservations and bookings, though some specific TRAVOPEDIA promo codes may only be used over the phone through our customer service center.
The maximum discount from all TRAVOPEDIA promo codes is the value of our service fees (up to 70%). To receive the value of the discount, a valid promo code must be entered in the promo code link on payment page. If the code is not entered the discount cannot be redeemed and has no value. Due to technical problems, if the code is not accepted or a coupon link is not present, you have the right to not purchase the product or service, but in no circumstances will the credit be applied after purchase is made.
Please keep in mind the following points:
We invite you to sign up for our newsletter to receive promo codes by email.
The promo code offer is on our transaction service fees only, Discount varies based on the transaction service fees charged for that ticket or travel reservation, and the value of discount will be up to the amount of the service fees charged for that transaction or the promo code's value per transaction whichever is less. You must use the promo code at check-out to redeem this offer. This offer may be revised or discontinued without notice.
We continuously introduce and keep changing discount offers and details about various packages. To sign up to receive TRAVOPEDIA's best flight deals, discounts and more via email, click here.
To unsubscribe, click here.
All bookings are not guaranteed until you receive the ticket. At times, even after the confirmation of a reservation, the fare may change as revised by the supplier. We will notify you of any fare changes and we do not assume any responsibility - financial or otherwise for any such fare changes made by the supplier. We will notify you of the new fare and at that point you may either cancel or still purchase the product or service at the new cost. You have the right to cancel the booking and you will not be charged any fees for cancelling such a booking if there is a fare increase before ticketing and prior to your card being charged.
We accept credit cards and debit cards issued in US, Canada and several other countries as listed in the billings section. We also accept AE/AP billing addresses. We provide a 100% Safe and Secure Credit card transaction guarantee. Please view our 100% Safe Purchase Guarantee on Credit Card usage on our site.
Please note the following points:
In order to provide you with further protection, when certain transactions are determined to be high-risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. In order to establish validity of such transactions, we may contact you or your bank and ask for related documentation.
Most tickets are electronic (e-Tickets); however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. Please check the shipping charges before confirming the booking. If an e-Ticket could not be issued for a particular reservation or if a delivery was being made of another product or service, TRAVOPEDIA will send the paper ticket, product or service through a secure mode of delivery (a reputable carrier company) and the applicable shipping charges will be debited to the credit card holder's account as per rates published on the Site. These shipping charges are displayed before you make the booking and you may select not to purchase the tickets to avoid shipping charges. TRAVOPEDIA does not assume any responsibility for the fault of the delivery company. We will attempt to redeliver but do not provide any guarantees for redelivery on time. If you provide an incorrect address, then you may have to pay excess fees to the delivery company for alteration of the address. You will be billed to the credit card used for payment. If an e-Ticket is generated the ticket information will be available on the Site.
All credit cards must have a verifiable US, Canadian or other country billing address. To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page.
All bookings and fares are not guaranteed until ticketed by the supplier. For hotels, car rentals, and vacation packages, bookings are not guaranteed unless you receive a confirmation number via email.
When you submit your credit or debit card for a purchase, we request an authorization for the amount of your anticipated transaction (placing a temporary "hold" on the funds). If for some reason we are unable to confirm your booking, you will not be charged and we will request that such hold be released by your credit or debit card bank; until then, funds subject to the hold will not be available to you for other purposes.
TRAVOPEDIA bears no responsibility in the event your credit or debit card is not approved or charged. There can be many reasons why your credit or debit card may not have been approved or charged. Examples of these maybe:
In such instances where the fare may have increased, you will be provided with alternate options and you have the right to cancel the booking at no cost to you. When the booking is ticketed at the cost originally quoted to you the ticket becomes non-refundable and non-cancellable. If your credit card declines at the time of processing your transaction, we will make all efforts to notify you by email within 72 hours. The transaction will not be processed if your credit card has been declined. The fare and any other booking details are not guaranteed. If there is a fare change you have a right to cancel the booking at no cost to you. There will be no service fees charged for this.
You agree to be liable for any and all credit card payments and you agree not to dispute charges after the purchase has been made and your tickets and/or other products have been delivered by email confirmation or have been shipped to you. You agree to reimburse TRAVOPEDIA in cases of charge back or credit card disputes where you have genuinely purchased a service on our website.
Online credit card transactions are authorized at the time a user or anyone acting on their behalf accepts these Terms & Conditions and continues with the purchase.
When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. In order to establish validity of such transactions, we may contact you or your bank.
Please note that your seats, meals, frequent flyer and other special requests are requests only. The airline reserves the right to apply any revisions to the requested seat allocation without notification. All requests should be verified with the airline. We do not guarantee you will be assigned the seat you have requested. We also do not guarantee that your meal, frequent flyer and other special requests will be confirmed by the airline. It is therefore recommended you contact your airline directly to confirm these requests. Click here to view the list of airlines and phone numbers.
If you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. As most airlines now charge baggage fees even for the first bag checked-in, we recommend traveling light to reduce these costs. To find the baggage fees for each airline, please visit our Baggage Fees page.
Baggage fees range from $15 up to $200 or more depending on the size and weight of the bag and is per checked bag. These fees are to be paid directly to airline upon using such service. We make an effort to keep the baggage fees table updated but we recommend you contact the airline directly for the latest fees on check baggage and policy as it relates to baggage.
When there are two or more airlines involved for connecting flights, you may have to reclaim your bags at the connecting airport and check-in again to continue your journey. In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline.
For flights within the U.S., federal rules require any limit on an airline's baggage liability to be at least $3,300 per passenger. For international travel (including domestic portions of international journeys) different liability limitations apply to the loss, delay, or damage to baggage. If the Montreal Convention applies, the limit is 1,131 Special Drawing Rights (approximately $1700) per passenger unless a higher value is declared in advance and additional charges are paid. If the Warsaw Convention applies, the limit is approximately $9.07 per pound ($20.00 per kilogram) for checked baggage and $400 per passenger for unchecked baggage unless a higher value is declared in advance and additional charges are paid. Excess valuation may not be declared on certain types of valuable articles. Airlines assume no liability for fragile or perishable articles. Further information may be obtained from the airline.
From time to time and depending on the airline operating your flight(s), we may provide you with the option to purchase any Airline Optional Services and Products in connection with your ticket(s), which may include, without limitation pre-reserved seat assignment and checked baggage.
You acknowledge that we are acting as a marketing agent with regard to any airline optional services and products. We strongly encourage you to contact the operating carrier to resolve any issues concerning the use and availability of any such services and products.
Airline Policy on Schedule Changes:
We make every attempt to notify the customer of any schedule changes. It is always best to contact the airline to reconfirm you flights within 72 hours of departure. If any Schedule changes happen from airlines within 48hrs of flight departure we will not able to inform you of the same. Thus we always advise you to reconfirm flights before leaving for airport or within last 24hrs as well.
Reasons for cancellations or schedule changes may include peak or high travel seasons, low travel season, airport terminal or gate changes, fuel prices, civil unrest, natural disasters – volcano, earthquakes, hurricanes, etc., bankruptcy. TRAVOPEDIA does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines.
If an airline has a change to any of its flights within a 4 hour period of your original flight times, we will notify you of such change by email. We will attempt to contact you via other information provided by you, but; if we are unable to get in touch with you, our email will serve as final notice.
For all such changes within a 4 hour period, tickets will remain non-refundable. Certain ticket types may be non-refundable even when the schedule change is over 4 hours. TRAVOPEDIA does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines.
If you have already arrived at the airport you will need to speak with an agent at the airline counter. During severe weather, options may be limited and although it is sunny where you are there may be bad weather at your destination or connection cities. You should always check the airlines website and weather channels for airport updates. It is always best to contact the airline directly, if it is the date of departure.
It is best for the customer to reconfirm their flights with the airlines 24 to 72 hours prior to departure, especially if they are already traveling. You should periodically check emails for updates regarding flight schedules and respond in a timely manner.
Depending on departure date and when we receive the change from the airline we will attempt to send at least 3 emails and call at least 1 time. If you do not contact either TRAVOPEDIA or the airline prior to your departure you may miss your flights, lose the value of your tickets and possibly have your travel postponed by 1 or 2 days or even a few weeks before the airline can accommodate you.
Once you have contacted TRAVOPEDIA we will contact the airline on your behalf and try to come to a resolution. In some cases the only resolution may result in cancellation of the flight and refund. If a customer does not fulfill their obligation, they may miss their flight or lose the value of their reservation, and other options may not be available.
We will make every attempt to get the airlines in question to re-protect the customer. It ultimately depends on the airline or airlines involved. If the airline is unable to re - protect the customer we will request a refund.
In the event that a flight is cancelled, TRAVOPEDIA will attempt to contact the airline, find other flight options and/or discuss refund options.
Airline flights may be overbooked, and there is a slight chance that a seat will not be available on a flight for which a person has a confirmed reservation. If the flight is overbooked, no one will be denied a seat until an airline personnel first asks for volunteers willing to give up their reservation in exchange for compensation of the airline's choosing. If there are not enough volunteers, the airline may deny boarding to other persons in accordance with its particular boarding priority. With few exceptions, including
The complete rules for the payment of compensation and each airline's boarding priorities are available at all airport ticket counters and boarding locations. Some airlines do not apply these consumer protections to travel from some foreign countries, although other consumer protections may be available. Check with the airline or call us for details.
Tickets will not be sold directly to unaccompanied minors age 18 and under. Each airline sets its own policies and regulations for children traveling without adult supervision. Please check with the airline directly for minor age requirements, as the following items may change:
Many airlines may require additional fees to be paid at check-in. You must call the airline to verify rules and restrictions for unaccompanied minor(s) traveling alone.
All customers are advised to verify travel documents (transit visa/entry visa) for the country through which they are transiting and/or entering. Reliable information regarding international travel can be found at www.travel.state.gov and also with the consulate/embassy of the country(s) you are visiting or transiting through.
Your transaction with TRAVOPEDIA does not guarantee entrance to the country of destination. Traveler understands that TRAVOPEDIA does not accept any responsibility for determining passenger's eligibility to enter or transit through any specific country. Information, if any, given by TRAVOPEDIA's employees must be verified with government authorities. Such information does not imply responsibility on TRAVOPEDIA's behalf.
All flights should be confirmed with the airline directly as they may have last minute schedule changes. You must re-confirm at least 24 hours prior to departure for domestic flights and 72 hours for flights to international destinations.
In most cases, upgrades and standbys will not be permitted. Upgrades/standby are strictly the responsibilities of the respective airlines. All seat requests will be forwarded to the airlines. Keep in mind that not all seat requests are guaranteed. If you want to receive immediate confirmation on your seat or if you have any special requirement such as "stretcher assistance" or "wheelchair", please contact the airline directly.
Please note the following points:
TRAVOPEDIA is not responsible for any tickets that could not be processed due to inaccurate and/or incomplete verification of credit card information, and/or credit card decline and/or due to technical glitches.
In extremely rare cases, airlines fares may change prior to the completion of ticketing process, in which case, TRAVOPEDIA reserves the right to notify you of any fare changes within three (3) business days. However, for any fare changes up to $20 of the new fare (after a ticket processing error or issue only has occurred), we will absorb the difference of the fare.
In the event that your original flights cannot be honored, TRAVOPEDIA will make every effort to provide alternative flight/fare options. If we are unsuccessful in contacting you, we reserve the right to cancel your booking. We will send an e-mail advising you of the cancellation and this will serve as final notification. TRAVOPEDIA will not be responsible for any fare increase and you have the right to cancel the booking at no cost to you in these cases. All fares are not guaranteed until ticketed.
If any of our agents makes a mistake in the booking process, we shall make reasonable attempts to rectify these errors at the time of occurrence. TRAVOPEDIA stands committed to providing compensation up to a maximum of the entire service fees that TRAVOPEDIA has collected for that booking in addition to a $25 coupon as redemption towards purchases from TRAVOPEDIA within 12 months in the future. You must notify us of errors within 24 hours of receiving your itinerary. Beyond this 24 hour period, TRAVOPEDIA will not be responsible for these errors.
It is the responsibility of the traveler who has booked with us online or has made the booking directly with a customer service agent to review and reconfirm names, dates, flight numbers, airlines and routing including all airport changes. If you discover any discrepancy in your itinerary, you are requested to immediately contact a TRAVOPEDIA customer service agent within 4 hours from the time the booking was completed.
IF YOU FAIL TO CONTACT US BY PHONE WITHIN 4 HOURS OF COMPLETING THE BOOKING, WE SHALL CONSIDER THE BOOKING YOU HAVE MADE TO BE ACCEPTABLE TO YOU AND WE DO NOT ASSUME ANY LIABILITY THEREAFTER FOR ANY DISCREPANCY IN YOUR BOOKING.
You are requested to review and save the itinerary.
Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years of imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include
Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals.
There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative.
Some countries may require aircraft operating international flights to be treated with insecticides. Additional information can be obtained from the U.S. Department of Transportation (//www.dot.gov/office-policy/aviation-policy/aircraft-disinsection-requirements).
Photos of the hotel and information provided regarding the service, amenities, products, etc. have been provided to us by the supplier. TRAVOPEDIA accepts no responsibility for any changes that the supplier has not updated.
Specific features like bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. While most hotels will strive to honor your requests, neither TRAVOPEDIA nor the hotel will guarantee that your request will be honored.
Some rates have special requirements such as Corporate, Government (including Military), AAA, or AARP membership. These rates will require you to present identification at the time of check-in to prove that you're eligible for those special rates. Hotel properties are not obligated to honor these rates if you do not qualify or if you don't have identification confirming your eligibility.
NO REFUNDS WILL BE ISSUED FOR UNUSED ROOM NIGHTS DUE TO EARLY DEPARTURES.
Some hotels offer an Airport Shuttle as an extra service. You should always contact the hotel prior to check-in to find out availability and pricing. Booking Bonus' that are offered by the hotels, such as free breakfast, tours, etc. are all subject to change and availability and are controlled by the hotel directly.
It is very important that you confirm directly with the property that they do, indeed, accept pets. TRAVOPEDIA accepts no responsibility for an individual property's pet policy. You must call the hotel directly to confirm pet policies, including fees and pet restrictions on breeds and size.
Prepaid Reservations are charged to your credit card/debit card at the time of booking. This charge includes Full Base Amount (room only) of the reservation. Resort fees, energy surcharges and cleaning fees, may be charged on a daily basis. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls. Rates are only guaranteed at the time of booking.
Some hotels will require a voucher at check-in. TRAVOPEDIA will send the voucher to the email address supplied to us when your booking was made. It is always recommended you have a copy of your email confirmation with you at check-in.
Book Now, Pay Later Reservations use your credit card to hold your reservation until you arrive for check-in. TRAVOPEDIA strongly recommends that you confirm Book Now, Pay Later reservations directly with the hotel, 24 hours prior to check-in. On some non-prepaid hotels, hotel companies require a deposit up to the full amount of the stay. These rates are usually non-refundable, with no modifications allowed.
Meal Plans are the sort of dining arrangements that you have selected for your hotel stay. For example you may have selected a hotel which cooks all your meals for you and which are included in the price. Or, you may have selected an apartment with cooking facilities, which means you arrange your own meals. Meal Plan meanings and abbreviations are as follows:
1. Room Only (RO) means that no meals will be included in the price you have paid for your accommodation/vacation package.
2. Self-Catering (SC) means that no meals are included in the cost of your accommodation/vacation package, but you will be provided with catering facilities in your accommodation to cook light meals.
3. Bed and Breakfast (BB) means that breakfast is included in the price you have paid for your accommodation/vacation package.
4. Half Board (HB) means that your breakfast and evening meal is included in the price you have paid for your accommodation/vacation package. In some cases you can choose to receive lunch instead of breakfast - the hotel will confirm this upon arrival.
5. Full Board (FB) means that breakfast, lunch and evening meals are included in the price you have paid for your accommodation/vacation package.
6. All-Inclusive (AI) means all meals and locally produced drinks are included (until midnight, when a cash bar system may operate. This may vary depending on the accommodation). You may also be entitled to entertainment and non-motorized water sports laid on by your hotel.
Photos of the hotel and information provided regarding the service, amenities, products, etc. have been provided to us by the supplier. TRAVOPEDIA accepts NO RESPONSIBILITY for any changes that the supplier has not updated.
Any changes or cancellations should be requested by calling customer service.
A No-Show is when you fail to show up to check-in for your reservation without prior notification. If you are not going to check in for your reservation you will need to contact the hotel directly. Depending on the hotel restrictions you may be charged penalties or lose the entire pre-paid or deposit amount of you booking.
Hotels may take up to 24 hours to return a confirmation number. The process starts when you book the hotel on our Site. We will send you an email stating that your reservation is confirmed. If you do not receive any email communication from TRAVOPEDIA, please email hotels@Travopedia.com and include the confirmation number and a contact phone number. We suggest you to reconfirm your hotel reservation 24 hours prior to check in.
In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. Your reservation is secured and guaranteed once you have received the final confirmation email and or voucher. We recommend you contact the property within three (3) days of your scheduled arrival to confirm your details.
We understand that plans change. Any changes or cancellations should be requested by calling customer service. Cancellations or modifications to the reservation may be subject to TRAVOPEDIA cancellation fees in addition to fees charged by the property.
Listed below are additional cancellation and change policies. Some policies may vary by property:
We reserve the right to be indemnified by you in full against all loss, costs, damages, charges and expenses incurred by us as a result of any cancellation for any reason. You must call TRAVOPEDIA if you have any issues during check-in or check-out. Many issues may be resolved by a simple phone call.
In addition to connection with facilitating your hotel transaction, the charge to your debit or credit card will include a charge for taxes and fees. This charge includes an estimated amount to recover the amount we pay to the hotel in connection with your reservation for taxes owed by the hotel including, without limitation, sales and use tax, occupancy tax, room tax, excise tax, value added tax and/or other similar taxes.
In certain locations, the tax amount may also include government imposed service fees or other fees not paid directly to the taxing authorities but required by law to be collected by the hotel. The amount paid to the hotel in connection with your reservation for taxes may vary from the amount we estimate and include in the charge to you. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. The charge for taxes and fees varies based on a number of factors including, without limitation, the amount we pay the hotel and the location of the hotel where you will be staying, and will include profit that we retain
For new reservations TRAVOPEDIA will charge booking service fees - up to $50 per night, per room. For changes/cancellations/refunds of hotel reservation, TRAVOPEDIA will charge a service fee $25 per room per night in addition to any supplier penalty fees.
Except as described below, we are not the vendor collecting and remitting taxes to the applicable taxing authorities. Our hotel suppliers, as vendors, include all applicable taxes in the amount billed to us and we pay over such amounts directly to the vendors. We are not a co-vendor associated with the vendor with whom we book or reserve your travel arrangements. Taxability and the appropriate tax rate and the type of applicable taxes vary greatly by location.
Currency conversions are based on approximate exchange rates at the time of booking and should be used for an approximate guide only. These rates are approximate base room charges. Individual hotels collect payment for per night room tax, resort fees, and cleaning fees, which may be accessed on a daily basis. They also will collect for incidentals such as meals, movies, games, wet bar, parking, and phone calls.
All car rentals include a non-refundable TRAVOPEDIA service fee of $25 which will be charged at the time of booking. If you have purchased car rental insurance, this will also be billed at the time of booking. Changes and cancellations to car rentals are subject to additional fees by us and/or the supplier. While renting any car please take care of the following things:
If you are using a debit card, please check with the supplier or email us to determine if there are additional restrictions. Some rental companies will not accept a debit card as a valid form of payment and could result in being denied the rental. Local residents may have additional restrictions. It is recommended you check with us or the car rental company to verify. Falsifying information may void company liability and you may be responsible for any damages or injuries that may incur.
All TRAVOPEDIA car rental reservation booking fees are NON-REFUNDABLE. TRAVOPEDIA will charge a service fee of $10 for cancellations or a change of reservation.
The Vacation Package Terms & Conditions below within these TRAVOPEDIA Terms & Conditions supersede any individual product's Terms & Conditions.
The Airline Ticket Terms & Conditions, the Hotel Terms & Conditions, the Car Rental Terms & Conditions, and the Attractions and Services Terms & Conditions supplement any area not covered by the Vacation Package Terms & Conditions. TRAVOPEDIA reserves the right to modify the TRAVOPEDIA Vacation Package Terms & Conditions at any time without notice. In the event that the TRAVOPEDIA Vacation Package Terms & Conditions change, the modified terms will go into effect on the date when posted on this Site. The amended Terms & Conditions, including but not limited to, change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable policies and Terms & Conditions to any individual travel product included in the Vacation Package.
Government-issued ID and proof of citizenship are required for international travel (for all countries outside of the United State of America). It is your sole responsibility to provide the proper documents. Transit visas may be required. For any questions you may contact the corresponding local consulate of the countries to which you are traveling. At all times throughout the trip a government-issued photo ID is required for security checks at airport, hotels, car rental pickups, attractions, and other travel related products as so deemed by suppliers.
Citizens of the U.S. must carry a valid passport for international travel. You will not be entitled to any refunds whatsoever if travel with improper travel documents and thus resulting in denied boarding, delayed travel, or unused portions of your TRAVOPEDIA vacation package.
All travelers on one a single booking record (if more than one traveler) must travel on the same itinerary. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any TRAVOPEDIA Vacation Package.
Name changes are not permitted. Your reservations cannot be transferred or changed to another name or destination upon completion.
Each portion of your TRAVOPEDIA Vacation Package is provided by the separate airline, hotel, rental car company and other travel service providers (each a "Travel Supplier"). In any event that a Travel Supplier is cancelling a portion of your Vacation Package, we will, at your request, try to obtain alternative arrangements. However, we will not be responsible for the performance of the Travel Supplier and/or for the reimbursement of money paid by you (and/or any incidental or consequential or other damages) if the Travel Supplier fails to perform its obligations. We accept no responsibility for information supplied to us by third parties.
Special requests are just requests. We will endeavor to pass any reasonable requests to the Travel Supplier; however, we regret that we cannot guarantee that your special request will be fulfilled.
Frequent traveler points and/or miles may or may not be available for any portion of a Vacation Package.
For new reservations TRAVOPEDIA will charge service fees of $28 per person for flight bookings, $50 per room per night for hotel bookings and $25 for car rental bookings.
Prices and availability are valid only in conjunction with a vacation package in its entirety, and do not apply to any single portion thereof. TRAVOPEDIA, due to contractual requirements, is not able to provide you with a breakdown of the cost for each portion of your Vacation Package booking.
Prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities of your vacation package. Additional fuel, security, baggage, seat reservation, hotel incidental, and other applicable service surcharges may apply which will be charged by the respective travel supplier at time of check-in. You are solely responsible for any such additional surcharges due to the Travel Supplier; if you have any questions about such surcharges, please contact respective the Travel Supplier directly. Government entry/exit fees may apply, depending on your destination.
Prices quoted for your vacation package do not include
All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. Payment must be made in full with a valid credit card at the time of booking. TRAVOPEDIA accepts all major credit cards with a verifiable United States or Canadian billing address.
You authorize TRAVOPEDIA and its authorized third party to charge the credit card you have provided for the amount of the vacation package booking.
Travel Suppliers require a valid credit card to be presented at the time of check-in at the hotel and/or at the pick-up location of the car rental company. This is to provide confirmation of authorized card usage and/or to secure any additional charges. The cardholder must be a traveler listed on the booking.
Debit cards may not be accepted by some Travel Suppliers. Check directly with the Travel Supplier prior to arrival.
You must call TRAVOPEDIA prior to departure to change or cancel any TRAVOPEDIA vacation package bookings. Please do not call the individual Travel Suppliers. Please see the "Contact Us" section on the TRAVOPEDIA homepage for more information.
Partial changes or cancellations to one product component of the package may not be allowed by certain Travel Suppliers. In such cases all components such as air, car, and hotel must be changed at the same time. You can check with a TRAVOPEDIA customer service representative for more detailed information regarding your package.
In the event that changes or a cancellation is allowed to a vacation package, TRAVOPEDIA's service fee for processing change will be $75 per person for flights, $25 per room per night for hotel and $10 for car bookings in addition to fare difference and applicable flight, hotel, car, or any other travel product-component associated penalties.
All the bookings made via this website will be non-refundable.
Airline Ticket Terms & Conditions include various rules and restrictions which apply to your airline ticket(s) and they go as follows:
Hotel Terms & Conditions include various rules and restrictions that apply to your hotel booking. And they are:
Car Terms & Conditions include various rules and restrictions that apply to your car rental reservation.
Activities Terms & Conditions include various rules and restrictions that apply to your activities booking.
a. Any loss of or damage to property or injury to any person caused by reason of any defect, negligence, or other wrongful act of omission of, or any failure of performance of any kind by any other transportation company, vendor, or supplier.
b. Any inconvenience, loss of enjoyment, mental distress or other similar matter
c. Any delayed departure, missed connections, substitutions of accommodations, terminations of service, or changes in fares and rates
d. Any cancellation or double booking of reservations or tickets beyond the reasonable control of TRAVOPEDIA
e. Any claim of any nature arising out of or in connection with air or other transportation, services, or other features performed or occurring in connection with any package component. Your sole remedy, if any, is with the specific Travel Supplier regarding your claim for that travel product and/or service and not TRAVOPEDIA.
We strongly recommend the purchase of travel insurance, which may help to recover certain change and cancellation fees. TRAVOPEDIA recommends purchasing travel insurance from our travel insurance provider by adding trip protection to your TRAVOPEDIA vacation package. Travel insurance pay outs are subject to limits of coverage. Please read the "Travel Insurance Terms & Conditions" for full details. For more information regarding available benefits or coverage, you may contact our Travel Insurance Provider (Seven Corners) at 1-877-444-5013. Changes to your travel plans may require changes to your coverage. In the event your plans change, please contact our travel insurance provider to confirm that the coverage of your policy is adequate.
Electronic confirmation and documentation will be sent to the email address on record unless otherwise stated.
We welcome you as a TRAVOPEDIA account member and we welcome your comments, submitted reviews of our services and the travel products and services of suppliers and vendors. TRAVOPEDIA shall have the right (but not the obligation) to, monitor and review your Submissions (defined below) and any other information transmitted or received through our Site.
We reserve the right to censor, edit, remove or prohibit the transmission or receipt of any information that we deem inappropriate or in violation of these Terms & Conditions. Any and all submissions, whether in text or graphical format to this Site by opening a TRAVOPEDIA account, any e-mail, postings on this Site or otherwise (such as blogs and Facebook), including any hotel reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, "Submissions"), you make includes an explicit consent to use such Submissions, and you hereby grant TRAVOPEDIA and its affiliates and the affiliated, co-branded and/or linked website partners through whom we provide our travel products and services: a worldwide, nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to
You acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our suppliers. You further grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms & Conditions. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Site. If you do not agree to these Terms & Conditions, please do not provide us with any Submissions.
You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Site). You represent and warrant, as part of your act of Submission, that (a) you are the owner of the content of your Submissions, or have been granted all the rights necessary from the owner thereof to provide such Submissions to TRAVOPEDIA and for the use by TRAVOPEDIA as stated above, and (b) the use of such Submissions by TRAVOPEDIA will not infringe the intellectual property rights of or otherwise violate the rights of any third party. You shall be solely liable for any damages resulting from any infringement of copyright, trademark, or other proprietary right or any other harm resulting from your use of the Site and TRAVOPEDIA's use of your Submissions.
You are prohibited from posting or transmitting to or from this Site: (a) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (b) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (c) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Site or any Submission. You acknowledge that TRAVOPEDIA may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you and without any payment of any kind. If you submit more than one review for the same hotel, only your most recent submission is eligible for use.
In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, TRAVOPEDIA has adopted a policy of terminating, in appropriate circumstances and at our sole discretion, subscribers or account holders who are deemed to be repeat infringers. We may also at our sole discretion limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement. If you believe that an account holder or subscriber is a repeat infringer, please provide information sufficient for us to verify that the account holder or subscriber is a repeat infringer when filing your notice.
AUTHORITY TO SEND COMMUNICATION
By using this Site, making a travel reservation or booking, or approving this transaction you are authorizing TRAVOPEDIA to send you communication in the form of email, postal mail, instant messaging, phone call and any other form of electronic or paper communication. These communications will be primarily for customer service and may include special offers.
COPYRIGHT AND TRADEMARK NOTICES
© 2016 "Travopedia" and Travopedia.com are registered trademarks. All rights reserved. © 2016 Travopedia All rights reserved.Travopedia owns the copyright of all material displayed on this website. Anyone accessing this website may view and print material from this website for information purposes only. Any copyright material of this website is strictly restricted to non-commercial use only and must include this copyright notice. TRAVOPEDIA is the owner of the trademarks Travopedia.com. Other trademarks and service marks displayed on this Site are the trademarks and service marks of their rightful owners.
RESOLUTION OF DISPUTESCustomer satisfaction is the foundation of our success. That's why, if a dispute arises between us, our goal is to resolving the dispute quickly in a fair and cost-effective way. Accordingly, we strongly encourage you, before taking any other action, to reach out to us by contacting customer service email@example.com so that we have an opportunity to try to address your concerns.
There is no need of judge or jury in the mediation, and court review of mediation award is restricted. However, a mediator can award the damages & relief on an individual basis as the court itself, and must follow as well as enforce these Terms & Conditions just as a court would.
Mediations will be conducted by American Arbitration Association (AAA) under its own set of rules, which also include the AAA Consumer Rules. Payment of all filing, administration and mediator fees will be governed by the AAA's rules, except as provided in this section. You may choose to have the mediation conducted over the phone, based on written submissions, or even in person within the state where you reside or at some other mutually agreed location.
Any and every proceeding made to resolve Claims will be conducted only on individual basis and not as a class, consolidated or delegate action. The Federal Arbitration Act & federal mediation law apply to this agreement. Mediation decision may be confirmed by any court that holds competent jurisdiction.
Otherwise, you and we agree that we will resolve any dispute, claim or controversy arising out of or relating to your use of the Site, these Terms & Conditions, or the breach, termination, enforcement, interpretation or validity thereof, or our relationship in connection with the Site or these Terms & Conditions (each, a "Claim"), in accordance with one of the subsections below or as otherwise mutually agreed by the parties in writing.
GOVERNING LAW; SUBMISSION TO JURISDICTION
These Terms & Conditions and the rights of the parties hereunder shall be governed by and construed in accordance with the laws of the State of Delaware, USA, exclusive of conflict or choice of law rules. You agree that unless otherwise mutually agreed by the parties in writing or as described in the Mandatory Arbitration provision below, any Claims shall be brought in a court located in concerned County, the State of Delaware, USA. Unless otherwise prohibited by applicable law, any Claim must be brought within two (2) years from the date on which such Claim arose or accrued.
YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THESE TERMS AND CONDITIONS, WE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION WITH RESPECT TO THE CLAIMS COVERED BY THIS MANDATORY ARBITRATION PROVISION.
IMPROPERLY FILED CLAIMS
All Claims you bring against us must be resolved in accordance with this "Resolution of Disputes" section. All Claims filed or brought not in accordance with to this "Resolution of Disputes" section shall be considered improperly filed and void. Should you file a Claim not in accordance with this "Resolution of Disputes" section, we may recover from you our attorneys' fees and costs up to US$1,000, provided that we have notified you in writing of the improperly filed Claim, and you have failed to promptly withdraw the Claim.
REGISTERED SELLER OF TRAVEL
TRAVOPEDIA is required to hold a license to sell travel services in state of Delaware.
We reserve the right, in our sole discretion, and without liability, to terminate your access to all or part of the Site, with or without notice, for any reason or no reason.
These Terms & Conditions are severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
No failure on the part of TRAVOPEDIA to enforce any part of these Terms & Conditions shall constitute a waiver of any of TRAVOPEDIA's rights under these Terms & Conditions, whether for past or future actions on the part of any person. Neither the receipt of any funds by TRAVOPEDIA nor the reliance of any person on TRAVOPEDIA's actions shall be deemed to constitute a waiver of any part of these Terms & Conditions. Only a specific, written waiver signed by an authorized representative of TRAVOPEDIA shall have any legal effect whatsoever.
If you abuse this Site with numerous scans, data scraping, or screen scraping, we reserve the right to terminate your access to this Site immediately, without notice.
Nothing contained in these Terms & Conditions shall be deemed or construed as creating a joint venture, partnership, independent contractor or employment relationship between us or any of the parties hereto based on your use of the Site or making travel reservations or bookings. Neither you nor TRAVOPEDIA is, by virtue of these Terms & Conditions, authorized as an agent, employee or legal representative of the other party. No party shall have any power or authority to bind or commit any other party.
LIMITATIONS OF LIABILITY/DISCLAIMER
INFORMATION CONTAINED IN THE SITE (INCLUDING TEXT, GRAPHICS, LINKS OR OTHER MATERIAL) ARE PROVIDED ON AN "AS IS," AND "WHERE AVAILABLE" BASIS. TRAVOPEDIA MAKES NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, TO YOU OR ANOTHER PERSON OR ENTITY AS TO THE ACCURACY, RESULTS, TIMELINESS, COMPLETENESS, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, INCLUDING BUT NOT LIMITED TO WARRANTIES ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE, WITH RESPECT TO THE SITE OR ANY RELATED MATERIALS, PRODUCTS, SERVICES, OR INFORMATION. UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO NEGLIGENCE, SHALL WE, OUR PROVIDERS OR DISTRIBUTORS, BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY, OR ANY LOSS OF DATA, ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING ON THE SITE, OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, AUDIO, OR OTHER INFORMATION FROM THE SITE OR ASSOCIATED WITH ANY EMAIL OR LINKS SENT TO YOU BY TRAVOPEDIA. IN NO EVENT SHALL WE, OUR PROVIDERS OR DISTRIBUTORS, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, PUNITIVE, EXEMPLARY, DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, LOST PROFITS , LOST BUSINESS, OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, THAT ARISE OUT OF OR ARE IN ANY WAY CONNECTED WITH THE USE, OR THE INABILITY TO USE, THE SITE OR THE SERVICES OR MATERIALS ON THE SITE OR THE TRAVEL RESERVATIONS BOOKED THROUGH TRAVOPEDIA (WHETHER THROUGH THIS SITE OR CALL CENTER), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR AGGREGATE LIABILITY, OR THAT OF OUR PROVIDERS OR DISTRIBUTORS, EXCEED THE TOTAL CHARGES SET FORTH IN THE ITINERARY GIVING RISE TO ANY SUCH LIABILITY. ANY CLAIM OR CAUSE OF ACTION ARISING FROM, OR RELATING TO, YOUR ACCESS AND USE OF, OR PURCHASE OF PRODUCTS AND/OR SERVICES FROM, THE SITE MUST BE BROUGHT WITHIN ONE-HUNDRED AND EIGHTY (180) DAYS FROM THE DATE ON WHICH SUCH CLAIM OR ACTION AROSE OR ACCRUED OR PURCHASE WAS COMPLETED. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. YOUR USE OF THE SITE SHALL BE AT YOUR OWN RISK. WE ARE ACTING AS AN INTERMEDIARY OR AS AN AGENT FOR PROVIDERS OF TRAVEL-RELATED PRODUCTS AND/OR SERVICES BY PROMOTING, SELLING OR ACCEPTING RESERVATIONS OR BOOKINGS FOR SUCH PRODUCTS AND/OR SERVICES (SUCH AS AIR AND GROUND TRANSPORTATION, HOTEL ACCOMMODATIONS, MEALS, TOURS, CRUISES, TRAVEL INSURANCE, ETC.) AND ARE IN NO WAY LIABLE FOR SUCH PROVIDERS' PRODUCTS AND SERVICES.
By using the Site, you agree to irrevocably waive any claim against TRAVOPEDIA, its subsidiaries or affiliates, and any of such party's officers, directors, managers, agents, contractors, or employees, and expressly agree that neither TRAVOPEDIA nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for:
For avoidance of doubt (and without limiting the foregoing), TRAVOPEDIA does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the relevant airline.
The limitation of liability reflects the allocation of risk between you and TRAVOPEDIA. The limitations specified in these Terms & Conditions shall survive and apply even if any limited remedy specified in these Terms & Conditions is found to have failed of its essential purpose. The limitations of liability provided in these Terms & Conditions inure to the benefit of TRAVOPEDIA, its affiliates, and the suppliers of travel products and services purchased through our Site.
In general, TRAVOPEDIA does not act as principal but make arrangements with the help of third-party vendors, such as (but not limited to) airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, traveler assist service providers, insurance providers and activities suppliers (each a "Travel Supplier") for travel-related services which include, without limitation, air transportation, lodging, and car rental (each a "Service Element").
By using this Site, you acknowledge that the rates offered by us and affiliated companies are a result of negotiation between us and the Travel Suppliers and it includes certain fees retained by them for their services, taxes and other charges. When booking with any Travel Supplier through this Site, you authorize TRAVOPEDIA and affiliated companies to book reservations or enter a contract on your behalf with Travel Suppliers for the total price displayed, including such fees and any applicable taxes or charges related to the Travel Supplier's or TRAVOPEDIA's services.
We shall not be liable for errors or inaccuracies on the Site, or the failure of Travel Suppliers from whom you obtain services through this Site, including (but not limited to) airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation packages, activities suppliers, traveler assist service providers and insurance providers.
TRAVOPEDIA, in providing travel management services, do not endorse, guarantee or insure the products or services provided by an external supplier, the financial position of such suppliers or the reimbursement to you from any loss as a result of the financial condition of such supplier.
In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be to the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by TRAVOPEDIA. In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for a refund, as permitted by law or statute.
Except as expressly stated herein, TRAVOPEDIA assumes no responsibility for actions relating to travel services beyond the control of TRAVOPEDIA or its employees. TRAVOPEDIA is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any supplier of travel products and services. TRAVOPEDIA shall not be liable for
Once certain travel reservations are made and paid for they may be completely non-refundable or there may be a penalty involved in cancellation or seeking a refund from the supplier of travel products and services. Once tickets have been issued there may be a penalty involved for cancellations and refunds. We do not have control over printed prices on the tickets, although some tickets may have BT (bulk fare) printed on them, some may have a specific value on them, which may be different (lower or higher) than the fare collected.
Discounts offered may vary depending on a number of factors including airlines utilized, class of service, destination, time of year, advance notice provided, minimum stay requirements fulfilled and flight load.
TRAVOPEDIA does not guarantee, endorse, validate or promote other advertiser's products and services that are advertised on our Site.
By booking with us a contract may be formed between you and a Travel Supplier, and additional Terms & Conditions may apply to your booking and purchase of travel-related goods and services. Please read the additional Terms & Conditions provided by such Travel Supplier carefully. You hereby agree to be bound by all the Terms & Conditions of purchase imposed by any Travel Supplier with whom you choose to contract, including, but not limited to, payment of all amounts when due and compliance with the Travel Supplier's rules and restrictions regarding availability and use of fares, products, or services. Some Travel Suppliers may require you to present a credit card or cash deposit upon check-in to cover additional expenses incurred during your stay or during the use of the reserved products or services. Such deposit is unrelated to any payment received by TRAVOPEDIA for your hotel, car or airline ticket booking. You understand that any violation of a Travel Supplier's rules and restrictions may result in the cancellation of your reservation(s), in denial of access to the respective Service Element or services, in your forfeiting any amount paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
We reserve the right to amend these Terms & Conditions at any time without prior notice. All amended terms automatically take effect when these Terms & Conditions are updated. Your continued use of the Site following the posting of changes to the Terms & Conditions will mean you accept those changes. PLEASE RETURN TO THIS PAGE PERIODICALLY TO REVIEW ANY CHANGES.